The return order service time of Iflyingw.com is Monday-Friday/10:00AM-5:00PM (EST).
Once you apply for a return, we will process the return order for you within 1-3 business days.
Orders are not processed on weekends.
We apologize if it times out, you can contact our customer service staff Columbus Liddie by email [email protected], thank you.
1.How to cancel the order?
After the order payment is successful, the user can check the order status in the account order details.
You can cancel your order within 30 minutes of placing your order.
After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.
2.What should I do if I received a stained wind vane?
If you received a stained wind vane, we will reissue or refund you, please contact our customer service staff Columbus Liddie by email [email protected] to deal with refund issues.
If you need to return, you can refer to our return process in the third point, thank you.
3.What are the requirements for returns?
The returned wind vane is in brand new condition.
Please use the original packaging for the returned wind vane.
The returned wind vane has no obvious signs of damage.
The returned wind vane has no problem of artificial damage.
The returned wind vane has no stained.
The returned wind vane has no broken.
The returned wind vane will not affect our secondary sales.
4.What is the return process?
(1) Please send an email to [email protected] to contact our customer service staff Columbus Liddie or click account order details to apply for a return.
(2) The return validity period for the wind vane is within 45 natural days after receipt.
(3) Once you apply for a return, we will process the refund for you within 1-3 business days.
(4) If you need to return the wind vane, please send it to be returned to 422 River Rd, Dover, Delaware, recipient is Columbus Liddie.
(5) If it is the customer’s personal reason: dislike color/workmanship/style/image/feel, the return freight will be for the buyer’s account.
If the wind vane we sent is defective/damaged/lost/wrong/stained, the return freight will be for Iflyingw.com.
(6) Please send the order number and courier information to [email protected] after you sending wind vane.
(7) Once the returned wind vane has arrived at Iflyingw.com’s warehouse and has been successfully inspected, the refund process will be started.
5.How to obtain a refund?
After we receive your returned wind vane, the refund amount will be credited back to your payment account within 1-2 business days.
Please be patient, thank you.
6.Do we charge a re-listing fee?
All returns of wind vane on Iflyingw.com are free of re-listing fee.
7.Need help?
You can contact our customer service staff Columbus Liddie by email [email protected] at any time if you have any other questions of Return Policy, we will reply to the message within 24 hours and solve your problem with the fastest speed, thank you.